There are many factors that determine how fast your receive data over the Internet. Some of these factors include:
By reviewing this list, you can see that many factors are out of your control as well as our control as your Internet provider. However, we can ensure that your connection to us is optimal. Some of the factors that can affect your connection to us include:
We can assure you that we are committed to ensuring that our connection to the Internet will provide you with optimal performance. However, we also need to make sure that your connection to us is optimal. This page will help you determine if this is the case.
We can test the speed your connection to us by having you download a file from our server to your computer. Since there are no other computers or networks to go through with this type of transfer, we can be certain that we are only seeing how quickly we are sending data to you. This test should take a few minutes to perform.
Here's what to you do:
If your Browser (i.e. Netscape) tells you your transfer rate while you are downloading the file, just take note of the rate immediately before the transfer finishes. In general, your modem should download something around:
If your Browser does not tell you the transfer rate, you will need to calculate it. To do this , begin timing the transfer as soon as it starts (when you finish giving it the filename) and then stop the timing as soon as the file is 100% downloaded. Then calculate the transfer rate by dividing 400 by the number of seconds it took to download the file. The result is the approximate number of KB (kilobytes) per second that were transferred.
For example, if it took 2 minutes, 5 seconds (125 seconds) to download the file, then your transfer rate is:
400/125 = 3.2 KB/sec
You can determine if your connection is running appropriately by consulting the table below.
Your Modem Speed |
Optimal Transfer Rate |
Minimum Reasonable Transfer Rate |
50,400 |
5.8KB/sec |
4.9KB/sec |
28,800 |
3.4KB/sec |
2.8KB/sec |
14,400 |
1.7KB/sec |
1.4KB/sec |
If your results are significantly below the "norm", then you do not have an optimal connection to us and should try to determine the cause (try posting a message to the Users Group Mailing List or support@frazmtn.com if you're not sure what to do).